Pestana Palace Lisboa - Lisbon

ex. Pestana Palace Hotel & National Monument

Rua Jau 54, Lisbon, Portugal, 1300-314  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pestana Palace Lisboa - Lisbon

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

Situated near bars, nightclubs and restaurants, this pleasant hotel comprises 190 rooms and offers a sunbathing terrace, a hairdresser and a ballroom. Pestana Palace Lisboa operates since 2001.

Overlooking the Tagus River and the Tejo River the property boasts a quiet location in Alcantra district of Lisbon. It is about 5 km away from the center of Lisbon.

Pestana Palace Lisboa lies near a river and a tropical garden as well as a sandy beach.

Portela airport is situated within a 15-minute drive from Pestana Palace Lisboa.

Rooms

Offering central heating, a laptop-compatible safe, television, a balcony and a microwave, luxury guestrooms boast a standard interior. Rooms offer a wonderful view over the sea. These rooms have carpet floor and comfortable furniture.

Eat & Drink

A breakfast is served in the café. The Valle Flôr restaurant offers light dishes. The hotel invites guests to the Poolside bar to relax with a drink. Guests can dine at Valle Flor and Malaca Too located within a 5-minute walk of the property.

Services

Hotel services include medical service, shuttle service and concierge service maintained by multilingual staff.

Relax

Pestana Palace Lisboa provides babysitting, a mini club and a play area for children. The hotel offers fitness classes and a gym to ensure active guests' pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Private parking is possible on site.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   190.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Early check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Chapel
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Ballroom
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • City view
  • Pool view
  • River view
  • Street view
  • Landscape view
  • Resort view

Room facilities

  • Individual air conditioning
  • Central heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Pestana Palace Lisboa - Lisbon Lisbon location
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Hotel Address:

Rua Jau 54, Lisbon, Portugal, 1300-314

Get directions
City Center
  • Lisbon
    4.5 km
Airports
  • Portela (LIS)
    9.1 km
  • Pakuba (PAF)
    13.2 km
Train Stations
  • Cais do Sodre
    3.6 km
  • Campolide Station
    3.7 km
Underground stations
  • Rato Metro Station
    3.4 km
  • Metro Cais do Sodre
    3.7 km
  • Bus stop
    100 m
Restaurants
  • Valle Flor (cuisine: Portuguese)
    50 m
  • Malaca Too (cuisine: Asian)
    240 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    190

Hotel Awards

PortugueseHOTEL AWARDSRecommendedLisbonPestana Palace Lisboa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Portugal

Use Badge

Rooms and availability

Premium Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Club Room
  • Max occupancy:

    2 persons

  • Check Prices
Pestana Palace Lisboa photos Room
Large Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Living room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

A large suite with a separated living area and city views Featuring air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries.

Grand Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Premier Room
  • Max occupancy:

    2 persons

  • Check Prices
Pestana Palace Lisboa photos Room
Guest Room
Sea view
  • Room size:

    26 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Internet access
  • In-room safe
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Overlooking Prata Street, this room offers an exclusive décor with earthy tones and fig tree details. Internet access - high speed Air Conditioning Wake up calls Hair dryer In-room safe Television Electronic / magnetic keys Iron / ironing board (on request) Internet access - free Bathrobe iPod dock Minibar City View

Tower Room
River view
  • Max occupancy:

    2 persons

  • Check Prices
Classic Wing Room
City view
  • Room size:

    26 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Free movies/video
  • DVD player
  • Radio
Standard Studio
  • Max occupancy:

    2 persons

  • Check Prices
Pestana Palace Lisboa photos Room Garden View Suite
Garden View Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Free movies/video
  • DVD player
  • Radio
Leisure Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Standard Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Triple Classic - Special Offer 1. BED & BREAKFAST. Non refundable

Pestana Palace Lisboa photos Room
Leisure Suite
River view
  • Room size:

    50 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Super King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Internet access
  • In-room safe
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
Room Description:

Suite Standard

Duplex Suite
  • Max occupancy:

    2 persons

  • Check Prices
Classic Wing Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Classic Suite New Wing

Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Junior Suite

Pestana Palace Lisboa photos Room
Classic Flat
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

This room features panoramic views of the city. Equipped with air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries.

Pestana Palace Lisboa photos Room Superior Room
Superior Room
Sea view
  • Room size:

    26 m²

  • Max occupancy:

    12 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Free movies/video
  • 220 V AC
  • Computer hookup
  • DVD player
  • Radio
Room Description:

Our 8 Superior rooms are all equipped with 160x200cm Queen sized beds for your optimal comfort. Our high-quality bedding ensures you'll get a restful night's sleep before setting out to discover all the secrets of the city of Lisbon. Your stay will be enhanced with a range of facilities for your use such as a coffee machine and a beverage tray. The bathroom with rainforest shower will allow you to relax after a day spent strolling with your special someone or friends in the lively Chiado district. The free broadband WiFi will ensure a high-speed connection, and our many international channels will be a major boon to our foreign customers.

Pestana Palace Lisboa photos Room Superior Room
Superior Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Triple Superior w/views. BED & BREAKFAST. Non refundable

Superior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Pestana Palace Lisboa photos Room
Superior Flat
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

This room comes with a balcony or a terrace. Featuring air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries.

Superior Connecting Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed or 1 Queen-size bed

  • Check Prices
Room Description:

1 king bed or 1 queen bed-Features a private balcony Entertainment- Free WiFi, flat-screen TV with cable channels, and DVD player Food & Drink- Microwave, minibar, and 24-hour room service Sleep- Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom- Private bathroom, shower/tub combination, bathrobes, and slippers Practical- Safe, desk, and access to in-room childcare; rollaway/extra beds and cribs/infant beds available on request Comfort- Air conditioning, climate control, and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability  

Deluxe Twin Room
Resort view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
Room Description:

Double Or Twin Deluxe

Deluxe Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Deluxe Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Deluxe Connecting Flat
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed

  • Check Prices
Room Description:

1 king bed or 1 queen bed or 2 twin beds-484-sq-foot (45-sq-meter) soundproofed room, balcony with garden and pool views Entertainment- Free WiFi, flat-screen TV with cable channels, and DVD player Food & Drink- Microwave, minibar, and coffee/tea maker Sleep- Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom- Private bathroom, shower/tub combination, bathrobes, and slippers Practical- Phone, safe, and desk; rollaway/extra beds and cribs/infant beds available on request Comfort- Air conditioning, climate control, and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability  

Comfort Connecting Flat
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed

  • Check Prices
Room Description:

1 king bed or 1 queen bed or 2 twin beds-431-sq-foot (40-sq-meter) soundproofed room, balcony with garden and pool views Entertainment- Free WiFi, flat-screen TV with cable channels, and DVD player Food & Drink- Microwave, minibar, and 24-hour room service Sleep- Premium bedding, a pillow menu, a pillow menu, blackout drapes/curtains, and turndown service Bathroom- Private bathroom, shower/tub combination, bathrobes, and slippers Practical- Safe, desk, and access to in-room childcare; rollaway/extra beds and cribs/infant beds available on request Comfort- Air conditioning, climate control, and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability  

VIP Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Residence Three-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
Residence Four-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Executive Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Pestana Palace Lisboa photos Room Royal Prince Suite in the Palace
Royal King Suite
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Free movies/video
  • DVD player
  • Radio
Panoramic Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Luxury Suite
  • Max occupancy:

    2 persons

  • Check Prices

Pestana Palace Lisboa Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Jeronimos Monastery1.8 km

Popular areas

  • Lx Factory600 m

Places of interest

  • Pasteis de Belem1.5 km
  • Monasterio de los Jeronimos1.6 km
  • Belem Garden1.6 km
  • Mosteiro dos Jeronimos1.7 km
  • 25 de Abril Bridge1.7 km
  • monuments des navigateurs1.9 km
  • Campo de Ourique Market2.2 km
  • Estrela Basilica2.5 km
  • Basilica do Sagrado Coração de Jesus2.5 km

Convention centers

  • Lisbon Congress Center500 m
  • Lisbon Congress Center500 m
  • Belem Cultural Center2.1 km

Monuments and Landmarks

  • 25 de Abril Bridge1.7 km
  • Monument of the Discoveries1.9 km
  • Monument of the Discoveries1.9 km
  • Belem Cultural Center2.1 km

Stadiums

  • Estádio do Restelo1.8 km
  • Restelo Football Stadium1.8 km

Museums

  • Carris Museum500 m
  • Oriente Museum1.3 km
  • centre culturel du belem1.8 km
  • musée de la marine1.9 km
  • Hieronymite Museum1.9 km
  • Hieronimyte Museum1.9 km
  • Navy Museum1.9 km
  • Museu Nacional de Arte Antiga2.0 km
  • Museu Berardo2.1 km

Local attractions

  • Jardim Botanico Tropical 1.6 km
    Largo Jeronimos, Lisbon
  • Estadio do Restelo1.8 km
    Avenida do Restelo Restelo, 1400
  • Jardim da Praca do Imperio1.9 km
    Rua Belem
  • Santa Maria de Belem Church1.8 km
    Praca do Imperio
  • Museu Nacional de Etnologia1.9 km
    Museu Nacional de Etnologia Avenida Ilha da Madeira

Near the hotel

  • Lisboa Congress Center580 m
    Praca Industrias
  • Ajuda National Palace 990 m
    Largo da Ajuda
  • Museu do Oriente1.4 km
    Avenida Brasilia Doca de Alcântara
  • Palacio de Belem1.4 km
    Praca Afonso de Albuquerque 1349-022
  • Carris Museum660 m
    Rua 10 de Maio 101 103
  • Docas de Santo Amaro990 m
    LisbonPortugal
  • Afonso de Albuquerque Square1.4 km
    Rua Belem

Restaurants nearby

  • Valle Flor50 m

    Address: Rua Jau 54 (Pestana Palace Hotel)
    Phone: 21-361-5600

    80% likes this, based on 47 reviews
    Cuisine: Portuguese

  • Rota dos Mares480 m

    Address: Rua da Junqueria #506

    79% likes this, based on 16 reviews
    Cuisine: Portuguese

  • Music Burguer500 m

    Address: Largo Machado Assis, No.1

    Cuisine: American

  • Malaca Too240 m

    Address: LX Factory

    61% likes this, based on 27 reviews
    Cuisine: Asian

  • Guarda Mor550 m

    Address: Rua Guarda Mor 8, Lapa, 1200
    Phone: 21-397 8663

    82% likes this, based on 98 reviews
    Cuisine: Portuguese

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    190

Hotel Awards

PortugueseHOTEL AWARDSRecommendedLisbonPestana Palace Lisboa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Portugal

Use Badge

Cities nearby
  • Costa da Caparica hotels - 11 km
  • Queluz hotels - 12 km
  • Amadora hotels - 10 km
  • Linda-a-Velha hotels - 9 km
  • Almada hotels - 4 km
  • Seixal (Setubal) hotels - 9 km
  • Charneca (Setubal) hotels - 13 km
  • Trafaria hotels - 10 km
  • Corroios hotels - 11 km
  • Paco de Arcos hotels - 14 km

Pestana Palace Lisboa Reviews

Guest reviews are submitted by our customers after their stay at Pestana Palace Lisboa

Average guest rating

8.2out of 10
Fabulous
Based on 107 reviews

Rating by category:

Service
9.9
Value
9.8
Location
8.0
Rooms
9.2

Guest reviews

  • Older travelers
    8.2

    Atmospheric mansion and gardens.

    Lack of tea and coffee making facilities in the room.

  • Group of friends
    10.0

    The attention to detail was superb. Nothing was a problem.Despite the luxury it had a relaxed vibe.

    I have nothing negative to say about the hotel.

  • Single
    9.2

    The most beautiful place - it really is a palace with a number of perfect little spots to sit and relax over a glass of Port.

    To be honest its situation isn't ideal with nothing really in walking distance so you need to be prepared to walk use a tram or pay for a taxi every day.

  • Older travelers
    8.8

    The common rooms and grounds of the hotel are beautiful and the service was excellent. The location of the hotel is a bit out of the way, but taxis are not expensive and the hotel offers a complimentary shuttle service to the principal tourist attractions. When we took the shuttle, our driver gave us a tour en route that rivaled many city tours you buy, complete with interesting facts about the city, its history, and what we were seeing. The entire bell staff and concierge staff were very friendly and helpful. The hotel also had our room ready and allowed us to check in early, which means a great deal to us after a long international flight.

    The maid came to do turndown service at 10:00 p.m. after we had already gone to bed. This was a minor inconvenience - overall the service was excellent

  • Older travelers
    7.0

    Very comfortable bedroom, with helpful staff

    Location very inconvenient. Alcantara no place in poring rain!

  • Family with children
    9.2

    Breakfast was exceptional. The grounds are truly amazing; pictures cannot portray the beauty of the grounds, as well as the common areas of the hotel. The staff, overall, were very polite and helpful.

    It is a little far from downtown.

  • Single
    9.6

    The swimmingpool and the botanical garden are amazing.

  • Older travelers
    7.8

    Beautiful walks along the riverside in Belem, easy ramble from hotel into Belem,nice food,friendly staff,selection of pools to relax,not too many young children,very helpful reception staff, great recommendations for local restaurants,quiet hotel surroundings not too much traffic. Could not believe tourists moaning about taxis and cost of travel - come and live in Ireland for a while! In summary positives way outweighed the negatives!

    The price of poolside drinks and food was surprisingly expensive,the range of midday food could be improved although quality very good. The usual fraughtness over sun loungers in the best positions around the pool.Why do so many people insist on reserving their lounger from 8am with a book/towel/flipflop and then don't appear until the afternoon - come on Pestana there has to be a better way to manage this!

  • Older travelers
    10.0

    It was an oasis in a busy city. Convenient by taxi to sightseeing yet a great getaway after a very busy day of walking and sightseeing. We thoroughly enjoyed out stay.

  • Single
    9.2

    I am absolutely keen on leading hotels of the world,- Been from Mauritius Paradise Cove, Egypt Old cataract to Vidago Palace hotels for ex. because they are not commercial, give you unforgettable moments, design and details, live history,mistery, the feeling of dreaming, furtermore, they give you back the spirit of great travellers And all the same sensations happened to me in this Palace in Lisbon. in the city, where I still have a house.... ,.being myself, one, of Portuguese nationality, not a foreign tourist.... As a solo traveller as usual,I took, my books and writings just to better feel and keep the atmosphere of today and past together, not only by writing on a stylish old desk in my room with a view over the garden, but also by writing, relaxed, lying on the grass by the pool. . In Pestana Palace Hotel and National Monument I loved the living rooms with their blend of styles, and the spirit of the beloved, XIX century, so well represented in here. I liked to feel there were so many historical artifacts to see and loved the church inside the Palace, recalling, old houses of noble families and their reunions, Above all I enjoyed the privacy of some refined living-rooms, with the gentle lights of lamps on, at night and the low music, The glorious sunny light of Lisbon in the soft white yellow , buildings. of the hotel, during the day. is also unique. Two highlight points were also, the greenhouse pavillion with a kind of" wind" fans functioning near opened glass walls, and the Lake, swimming-.pool , really so beautiful and natural. as it seems in pictures... I loved the paintings. Everywhere, there were real paintings.as in a good house.In fact we could generouslly be near them. and respect them . In the Spa, there were simple comtemporary art paintings that really suited the place. The interior pool is opened till 11 pm, at least. It´s fantastic.

    I think some not so good aspects,could be considered. , but just tiny ones with no need to be mentioned in here,

  • Couple
    6.2

    One of the most beautiful hotels I have ever seen, just a real shame its let down by the bad service.

  • Single
    10.0

    A very distinguished place; beautiful gardens, handsome buildings, and lovely rooms. The staff were very professional and kind. I cannot recommend this hotel enough. Enchanting.

  • Older travelers
    9.6

    One of the best hotels we have ever stayed in. Impressive service and a beautiful building

    Couldn't be faulted

  • Older travelers
    9.6

    staff were friendly and helpful. the facilities were excellent and of course the hotel was like a palace. Had a very enjoyable stay in deed.

  • Couple
    9.2

    The main building of the hotel is an amazing palace with great attention to detail in the construction. The two wings where most of the rooms are located are modern additions and nothing special in terms of architecture. The staff was very helpful and attentive. When we asked for a water boiler at the reception it was delivered in our room quicker than it took us to walk there.

    The room was far too warm (around 26 degrees inside, 20 outside) and no settings on the ac had any effect. Since we had a room towards the garden, it was easy to solve by opening a window, but with a street view it would have been very annoying.

How to reach hotel

hotel Pestana Palace Lisboa - Lisbon Lisbon location
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Hotel Address:

Rua Jau 54, Lisbon, Portugal, 1300-314

Get directions
City Center
  • Lisbon
    4.5 km
Airports
  • Portela (LIS)
    9.1 km
  • Pakuba (PAF)
    13.2 km
Train Stations
  • Cais do Sodre
    3.6 km
  • Campolide Station
    3.7 km
Underground stations
  • Rato Metro Station
    3.4 km
  • Metro Cais do Sodre
    3.7 km
  • Bus stop
    100 m
Restaurants
  • Valle Flor (cuisine: Portuguese)
    50 m
  • Malaca Too (cuisine: Asian)
    240 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    190

Hotel Awards

PortugueseHOTEL AWARDSRecommendedLisbonPestana Palace Lisboa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Portugal

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